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Frequently Asked Questions

You can cancel a booking directly from your dashboard. Go to 'My Bookings', select the event, and click 'Cancel'. Please note that refunds are subject to the creator's cancellation policy.
Payouts are processed 24 hours after the successful completion of an event. Funds typically arrive in your connected bank account within 1-3 business days.
No hidden fees. We believe in transparency. All service fees are clearly displayed at checkout for users and in the payout breakdown for creators.
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Pricing for Creators

We charge a simple 5% commission on every ticket sold. All mandatory fees and taxes are collected as per local regulations. Payments for your events are released promptly after the event's successful completion.

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Guides & Resources

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support@witzzart.com