Privacy Policy

1 Introduction

This Privacy Policy explains how Witzzart collects, uses, stores, shares, and protects information when users and creators access or use the platform, including the website, listings, bookings, support channels, creator tools, and related services. By using Witzzart, you consent to the processing of information in accordance with this Privacy Policy and any related notice shown on the platform.

2 Information We Collect

Witzzart collects information that users and creators provide directly and information that is generated through use of the platform. For users, this may include name, email address, phone number, account details, booking details, payment-related information, support messages, and any other information needed to complete a transaction or handle a request. For creators, this may include creator name, contact information, listing details, event details, profile information, payout information, bank account details, support communications, and other operational information necessary to publish, manage, and pay out listed offerings.

The platform may also collect technical information such as IP address, browser type, device information, session data, usage behavior, and similar data generated when the platform is accessed. In some cases, information may also be collected through cookies or similar technologies that support platform functionality, session management, analytics, and user experience.

3 How We Use Information

Witzzart uses information to operate the platform, create and manage accounts, facilitate bookings, process payments, process creator payouts, provide support, communicate booking or account related information, maintain platform integrity, prevent misuse, and improve the functionality and reliability of the service. Information may also be used to send confirmations, event-related updates, support responses, policy notices, and operational communications connected to account activity or a booking.

Where necessary, information may be used to comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of Witzzart, its users, its creators, or others.

4 Booking and Payout Data

Creator payout information, including bank account details and related registration records, may be stored for the purpose of sending payouts and maintaining transaction history. User booking records may be stored for the purpose of confirming bookings, addressing disputes, handling refunds, supporting platform operations, and preserving accounting or transactional records.

Support messages may be stored to manage ongoing queries, resolve complaints, review disputes, or maintain internal records related to the platform's operations.

5 Sharing of Information

The platform may share information with third parties that support platform operations, including payment processors, hosting providers, communication providers, analytics providers, and other operational service partners. Information may also be disclosed where required by law, legal process, government request, compliance requirement, or to protect the rights, safety, or property of Witzzart or others.

Witzzart does not sell personal data as a product. Any sharing of information is intended to support platform operations, complete transactions, or meet legal, security, or operational needs.

6 Data Security

Witzzart uses reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, disclosure, loss, alteration, or misuse. However, no digital system can be guaranteed to be fully secure. Users and creators remain responsible for keeping their login information confidential and for using secure devices and networks where possible.

Any transmission of information over the internet carries some risk, and users acknowledge that complete security cannot be guaranteed.

7 Cookies and Similar Technologies

The platform may use cookies and similar technologies to support login sessions, remember preferences, understand how the platform is used, improve performance, and help operate the service. Some of these technologies may be essential to the functioning of the platform, while others may support analytics or user experience. Users may control some cookies through browser settings, although disabling certain cookies may affect how the platform works.

8 Data Retention

Witzzart retains information for as long as necessary to operate the platform, maintain accounts, complete transactions, support queries, resolve disputes, comply with legal obligations, and enforce platform policies. Data may be retained for longer periods where required by law or where retention is reasonably necessary for business, compliance, or dispute-related purposes.

Where data is no longer required for these purposes, Witzzart may delete it, anonymize it, or restrict it as appropriate under the circumstances.

9 Access, Correction, and Deletion Requests

Users and creators may request access to, correction of, or deletion of certain personal information by contacting the official support email address shown on the platform. Requests may require identity verification before action is taken, and certain information may be retained where legal, operational, or dispute-related retention is required.

10 Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in the platform, legal requirements, or operational practices. The most recent version will be posted on the platform, and continued use of the platform after the updated version is posted will constitute acceptance of the revised Privacy Policy.